FAQs

Welcome to our FAQ section! Here you’ll find answers to the most common questions about our products, orders, shipping, and support.

Which smartphones are 5G compatible?

All our latest flagship models support 5G. Check the product specifications on each page for details.

How can I update my smartphone software?

Go to Settings → System Update on your device. Make sure you’re connected to Wi-Fi before starting the update.

How do I connect Bluetooth earphones?

Turn on Bluetooth on your device, put the earphones in pairing mode, and select them from the available device list.

What is the average battery life?

Our wireless earphones offer 6–8 hours of playback on a single charge, with up to 24 hours using the charging case.

How do I transfer photos to my computer?

Use the included USB cable or enable wireless transfer via the camera’s built-in Wi-Fi/Bluetooth feature.

What is the warranty on cameras?

All cameras come with a 1-year manufacturer warranty covering manufacturing defects.

Can I connect multiple speakers at once?

Yes, many models support multi-device pairing. Check the product manual for your specific model.

How do I reset my speaker?

Hold the Power and Bluetooth buttons together for 10 seconds until you hear a reset tone.

How long does delivery take?

Orders are usually delivered within 3–7 business days, depending on your location.

What is your return policy?

You can return items within 30 days of purchase if they are unused and in original packaging.

My device isn’t pairing, what should I do?

Try resetting the device, ensuring it’s in pairing mode, and moving closer to your phone or laptop.

How can I request a repair or replacement?

Contact our support team via the Contact Us page with your order number and issue details.

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